RMA

Contact Us

For New Systems:
Ann Cooper
Sales
cooper@fdcaerofilter.com
Phone: 415.884.0555 ext. 218
Cell: 415.328.7651

For Customer Service:
Sharon Stark
Customer Service
stark@fdcaerofilter.com
Phone: 415.884.0555 ext. 177

For European Sales:
Alain Gigout
Director of European Sales
gigout@fdcaerofilter.com
Phone: +33.4.7237.0470
Cell: +33.6.7481.5227

24/7 Customer Support
For service and support, technical questions about installation, application, or operation:
support@fdcaerofilter.com
Phone: 415.328.3725

For filter elements, oil, cleaner, or documentation:
1.800.350.6674

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Online Support

Technical Documents
Service Bulletins
Maintenance Documents

Online Services
Warranty Registration
Please take a minute and register
your product with us.

Request RMA
Before returning a product please
contact us to acquire a Return
Authorization Number.

Request Return Materials Authorization (RMA)

Please complete all applicable fields before submitting this form.

  Other

Section 1: Company Information
Company Name
Address Line 1
Address Line 2
City State
Country
Mail Code / Zip Code
   
Contact Name
Telephone
Fax
Email Address

Section 2: Product Information
FDC/aerofilter Serial Number
FDC/aerofilter Part Number
Invoice Number
Purchased from
Date of Purchase mm dd yy
Description of Problem
   

All products being returned under this RMA must be shipped PREPAID. If the repair is
done under warranty, FDC/aerofilter will return the product to the customer UPS Ground
Service at no charge. Other shipping methods will be paid for by the Customer. The
Customer will pay for the return shipping costs for non-warranty repairs. The RMA
number MUST be on the return package. Contents of the package must match the
information on the RMA form or the package will be returned as is. RMA number valid
for 30 days.


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